Shipping policy

Shipping Policy

Order Processing Time

  • Orders are typically processed within 1-3 business days.
  • Orders placed on weekends or holidays will be processed on the next business day.

International Shipping

  • We offer the following international shipping options:
    • Air Freight
    • Sea Freight
  • Delivery times may vary based on your location and chosen shipping method.
  • Customers are responsible for any customs duties, taxes, or fees.

Tracking Information

  • For most countries, we offer both tracked and untracked shipping options.

Lost or Undelivered Items

  • We are unable to replace or refund lost or undelivered items shipped without tracking.

Returns & Exchanges

For any questions, feel free to contact our support team at support@guppypress.net.